Personalised demonstration

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LoungeUp

COMMUNICATION

Reach your guests in the right channels and stay on top of guest interactions.

Ultra-personalised email and SMS templates to assist your guests
  • Unlimited templates and scenarios
  • SMS conversations
  • Post-booking confirmation
  • Upsell capabilities
  • Pre-check-in
  • Management of legal registration forms   NEW 
  • Information during the stay
  • TripAdvisor & Google Reviews
  • Discounting on next stay
  • Marketing Newsletter*
*Extra paid option

 

Share recommendations and offer services to your guests.
  • Web and native app
  • Multi-device (in-room tablet or TV, reception display screen…)
  • Instant messaging
  • Guest satisfaction survey
  • Tourism recommendations and map
  • Concierge service
  • Hotel service bookings (room service, spa…)
  • Requests and Feedback forms
  • Online press*
  • MICE portal
  • Digital room key
*Extra paid option

 

Centralise customer data.
  • Automatically structure and enrich guest data (correct phone number, email, gender…)
  • 360° view of your guest files (Consolidation of guest data from various software programs and social networks)
  • Custom fields and tags
  • Enhanced arrivals list
  • Ultra-fast searches that can be saved
  • Automatic export
  • API connectivity

LoungeUp

ENGAGEMENT

Make your guests’ stay as smooth as possible by always being available to them when they need you.

Ultra-personalised email and SMS templates to assist your guests
  • Unlimited templates and scenarios
  • SMS conversations
  • Post-booking confirmation
  • Upsell capabilities
  • Pre-check-in
  • Management of legal registration forms   NEW 
  • Information during the stay
  • TripAdvisor & Google Reviews
  • Discounting on next stay
  • Marketing Newsletter*
*Extra paid option

 

Share recommendations and offer services to your guests.
  • Web and native app
  • Multi-device (in-room tablet or TV, reception display screen…)
  • Instant messaging
  • Guest satisfaction survey
  • Tourism recommendations and map
  • Concierge service
  • Hotel service bookings (room service, spa…)
  • Requests and Feedback forms
  • Online press*
  • MICE portal
  • Digital room key
*Extra paid option

 

Centralise customer data.
  • Automatically structure and enrich guest data (correct phone number, email, gender…)
  • 360° view of your guest files (Consolidation of guest data from various software programs and social networks)
  • Custom fields and tags
  • Enhanced arrivals list
  • Ultra-fast searches that can be saved
  • Automatic export
  • API connectivity

LoungeUp

INSIGHT

Provide your customers with a highly personalised experience.

Ultra-personalised email and SMS templates to assist your guests
  • Unlimited templates and scenarios
  • SMS conversations
  • Post-booking confirmation
  • Upsell capabilities
  • Pre-check-in
  • Management of legal registration forms   NEW 
  • Information during the stay
  • TripAdvisor & Google Reviews
  • Discounting on next stay
  • Marketing Newsletter
* No extra paid option

 

Share recommendations and offer services to your guests.
  • Web and native app
  • Multi-device (in-room tablet or TV, reception display screen…)
  • Instant messaging
  • Guest satisfaction survey
  • Tourism recommendations and map
  • Concierge service
  • Hotel service bookings (room service, spa…)
  • Requests and Feedback forms
  • Online press*
  • MICE portal
  • Digital room key
*Extra paid option

 

Centralise customer data.
  • Automatically structure and enrich guest data (correct phone number, email, gender…)
  • 360° view of your guest files (Consolidation of guest data from various software programs and social networks)
  • Custom fields and tags
  • Enhanced arrivals list
  • Ultra-fast searches that can be saved
  • Automatic export
  • API connectivity

LoungeUp

ENTERPRISE

The ultimate solution to put your guests at the centre of all your actions.

Ultra-personalised email and SMS templates to assist your guests
  • Unlimited templates and scenarios
  • SMS conversations
  • Post-booking confirmation
  • Upsell capabilities
  • Pre-check-in
  • Management of legal registration forms   NEW 
  • Information during the stay
  • TripAdvisor & Google Reviews
  • Discounting on next stay
  • Marketing Newsletter
*No extra paid option

 

Share recommendations and offer services to your guests.
  • Web and native app
  • Multi-device (in-room tablet or TV, reception display screen…)
  • Instant messaging
  • Guest satisfaction survey
  • Tourism recommendations and map
  • Concierge service
  • Hotel service bookings (room service, spa…)
  • Requests and Feedback forms
  • Online press*
  • MICE portal
  • Digital room key
*Extra paid option

 

Centralise customer data.
  • Automatically structure and enrich guest data (correct phone number, email, gender…)
  • 360° view of your guest files (Consolidation of guest data from various software programs and social networks)
  • Custom fields and tags
  • Enhanced arrivals list
  • Ultra-fast searches that can be saved
  • Automatic export
  • API connectivity


Customised solutions


Contact us for an offer tailored to your structure

Included in each subscription



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Multi-Property

LoungeUp works for everyone from small independent hotels to large hotel chains and groups. This architecture allows for custom configuration, daily management and reporting at a global level, by groups of establishments or by individual establishments

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Support

All LoungeUp users have a designated project manager who ensures you and your team get maximum value from our solutions. We’re also available by phone, chat or email 24/7

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Development

We are constantly improving our platform to better meet the expectations of our users. As an online solution you always have the latest features and updates

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Integrations

We integrate with as many technology partners as possible at no additional cost

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Reporting

A dashboard provides users with precise, real-time usage data

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GDPR

LoungeUp complies with the requirements of the General Data Protection Regulations