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¶ LATEST ARTICLES Airbnb: Remote Workers Could Spur ‘New Kind of Business Travel’ “I don’t think business travel is ever coming back the way it was before the pandemic,” Airbnb CEO Brian Chesky said this week during the company’s first-quarter earnings call. “At least it’s not going to look like it did. I do think…
¶ LATEST ARTICLES Every Hotelier in Every Role Must Now Understand Technology Senior executives must know tech – no exceptions – with some form of testing, oral or written, that assesses a broad understanding of core software and common physical devices, required prior to signing on any new director or team leader. READ MORE ON…
¶ LATEST ARTICLES 8 benefits of using a virtual key in hospitality A virtual key is the smartphone version of the key or pass found in most hotels. Its mobile version facilitates the guest journey and optimises the welcome at reception. Here are 8 benefits for the guest and the hotel that come with dematerialising room…
¶ LATEST ARTICLES The importance of communication with guests post COVID-19 As things have begun to open back up, the hospitality industry has breathed a sigh of relief. It’s nice to welcome guests back to your hotel or resort. However, COVID-19 has brought a lot of changes. READ MORE ON EHOTELIER Google slapped in…
¶ LATEST ARTICLES Tech challenges (and coronavirus) were the focus for rental managers in 2020 The short-term rental market has fared better than most segments of travel during the pandemic, although it has faced a different set of challenges. READ MORE ON PHOCUS WIRE 4 Technologies with Strong Impact in Hospitality Industry Various rising…
📎 LATEST ARTICLES 📎 The evolving traveler journey: 3 trends hoteliers must address today – PhocusWire The hospitality industry is navigating through a time of unprecedented change. The shock of COVID-19 pushed what was once considered preferential traveler expectations into industry standards faster than anyone could have imagined. Reviewing recent trends, hoteliers must prepare for three key shifts…
📎 LATEST ARTICLES 📎 What today’s travellers want in their accommodation – Expedia Group As Expedia look toward recovery, they are working to understand how travellers are thinking about leisure travel in the time of COVID-19 – their preferences, expectations of travel brands, and behaviours. They recently conducted a sentiment study with research experts to understand what…
📎 LATEST ARTICLES📎 The travel industry will survive COVID-19, but with big changes – Fast Company Fast Company asks the business leaders of Hyatt, Airbnb, Kayak and more to share their inside perspectives on how the COVID-19 era is transforming their industries. Here’s what’s been lost – and and what could be gained – in…
📎 LATEST ARTICLES📎 QR Codes Check Back Into Hotels – Blog A QR Code is a universal symbol composed of a sequence of characters. It is the graphic equivalent of a URL which can, for example, open a webpage as well as launch certain operations within the app. The QR Code can be useful to hotels…
📎 LATEST ARTICLES 📎 Robot Butlers, Digital Menus Are Hotels’ Latest Weapons Against COVID-19 – Bloomberg Set in the kelly-green hills of Ireland’s County Clare, Dromoland Castle is the type of getaway that never sits empty. Why would it, with a pampering spa tucked behind 16th century walls, a par-72 championship golf course, and more stars on…
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