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4 essential tips to effectively install mobile keys in a hotel

A mobile key is the digital version of a hotel room key. It’s dematerialised version on the guest’s smartphone simplifies the guest’s journey, whilst also making it easier for hotel staff to carry out their daily work. But still, it also needs to be integrated into the overall guest experience to ensure a smooth journey.…

8 benefits of using a virtual key in hospitality

A virtual key is the smartphone version of the key or pass found in most hotels. Its mobile version facilitates the guest journey and optimises the welcome at reception. Here are 8 benefits for the guest and the hotel that come with dematerialising room keys onto the guests’ smartphone. The modern guest’s expectations are known…

Top 3 smart in-room technology to impress your guests

— 5 min read — Despite living in an increasingly millennial world, technology for the sake of technology can often be frustrating and futile. However, with guests open to discovering new technologies in hotels to help simplify and get the most out of their stay, it is more important than ever to provide that wow…

Seminars and Conferences : What’s New For 2017?

— 4 min read —  MICE (Meetings, Incentives, Conferencing, Exhibitions) is an extremely lucrative industry. A significant portion of it is made up of event planners, however, the hotels and conference centres which host these events play an equally important role. In 2017, smartphone and Internet technology have surpassed being a novelty and are instead…

Hotels: top trends for 2016

— 5 min read —   First of all, a (slightly belated) Happy New Year from us here at LoungeUp! The first few months of a year are always engaging, forecasting which trends will emerge and gain momentum. This is no doubt the case for the hospitality industry, and Killarney Hotels have produced an insightful infographic…

Isn’t it time for some personalization?

According to internal analysis carried out by the CRM agency Boxever, converting what is known as ‘Big Data’ collection into personalized marketing has generated a 20% increase in conversion rates and a 5% increase in revenue per week for airlines and OTAs. Data is everywhere – everyday each one of us creates our own unique…

iBeacons will revolutionise the hospitality industry

— 6 min read —   One of the most exciting developments in retail technology in recent years, the iBeacon is Apple’s take on the widespread BLE (Bluetooth Low Energy) beacon present in Android 4.3 which introduced the Low Energy Bluetooth APIs and has also been integrated into all iPhone models since the 4S. Essentially,…

The App and Website Shortlist #3

Welcome back to The LoungeUp Shortlist – a select pick of our favourite tech tools in the world of travel. Being open-minded individuals here at LoungeUp we’ve decided to include some websites into our normally exclusively app selection. Once again, there’s a poll at the bottom for your favourite service – cast your vote after…

High Tech Hotels

Technology is being put to use in more and more industries and situations in order to improve efficiency, increase comfort or provide a better general experience for the user. So, how could technology be put to use in hotels? This infography (read the full article here) (caution, it’s in French!) gives an inkling as to…

The App Shortlist #2

This is the second edition of ‘The App Shortlist’, a collection of LoungeUp’s favourite apps in the travel space. As we mentioned in the previous article, these may not all be strictly related to hotels or hospitality. However, they will all be available for mobile devices. Once again, there is a poll at the bottom…