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What to Do with Your Guest’s Email Addresses?

— 5 min read —  No one can deny the importance of engaging with your hotel guests, and emailing is an indispensable tool to achieve this closer relationship. If you’ve read our last blog post you’ll already know the best ways to secure these important addresses. However, now that you have them, what should you…

5 ways to get your guests’ email addresses

— 5 min read —   There’s no doubt about it: getting your guest’s email addresses is important. They make up an essential element of your guest files, enabling you to contact them after departure to suggest they return again soon – and, even better, not via a third-party travel agency. It’s no wonder OTAs are so reluctant to give them up.  But…