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Hotels with mobile apps mean more satisfied customers

— 2 min read —    J.D. Power have recently released a new guest satisfaction study of the hotel industry which focuses on seven key factors to determine overall guest satisfaction: reservation; check-in/check-out; rooms; food & beverage; services; facilities; and cost & fees. What is clear from the results is that the hotels that have…

The 10 things every in-destination hotel app must have

— 8 min read —   It’s not easy for hotels these days. Not only do they have to battle against the dominance of OTAs for the loyalty of their guests, but the technological revolution has made it increasingly difficult for hoteliers to communicate with a type of traveler who now prefers to find information…

8 Convincing Reasons Why Your Hotel Needs An App

Did you know that 87% of travellers travel with a smartphone? (Source: TripAdvisor) Well, it kind of makes sense when you think that There are more iPhones bought than babies born every day.  (Source: TNW) Yep. And if you’re a hotel you cater to babies, right? You have cots ready for your guests. So why aren’t you catering…