LoungeUp Guest Messaging Hub
Centralise all your guest communication channels onto one single screen. Optimise your teams' reactivity.
SMS – Email – WhatsApp – Chat – Facebook Messenger
A consultant will get back to you to present our solutions.
In order to help our team offer you a solution adapted to your establishment, please fill in this form:
SMS – Email – WhatsApp – Chat – Facebook Messenger
No matter how your guests contact you, respond to them instantly.
“The efficiency and time saved at reception is incredible, the tool is very practical, and the daily work carried out by our staff has noticeably improved.
The integration of the guest file allows us to have a complete overview of the guest in just a glance, and subsequently adapt each conversation.
Guests love chatting with us, I would never have expected such enthusiasm on their behalf!”
Reply to your guests in record time from the messaging hub
The Messaging Hub allows your teams to process requests more efficiently and to respond quickly to each guest.
The hotel proactively contacts guests to be by their sides throughout their stay.
It is extremely simple for guests to get in touch with the hotel, all they have to do is choose the channel which suits them best.
Right next to the conversation, a summary of the guest file allows the type of guest to be identified at just a glance.
Search for a guest in the inbox or display unprocessed messages.
In one single click, translate any message received / to be sent.
Schedule a message to be sent at a chosen date and time.
Answer or send a message via your chosen channel (SMS, instant messaging, email, chat...).
Message templates enable standardised communication and simplified drafting.