Personalised demonstration

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Focus all guest requests onto one screen

No matter how your guests contact you, respond to them instantly.

  • Chat and Instant Messenger : WhatsApp, facebook Messenger, chat in the app
  • Conversations via SMS
  • Check-in forms, service bookings
  • Technical problem reports
  • Satisfaction surveys

Boost your teams' reactivity

Reply to your guests in record time from the messaging hub

  • Choose which channel to send your message through in one single click (SMS, WhatsApp, e-mail…)
  • Use sample messages to respond more quickly
  • In one single click, translate any message received / to be sent

Overview of features and benefits

Productivity

The Messaging Hub allows your teams to process requests more efficiently and to respond quickly to each guest.

Proactivity

The hotel proactively contacts guests to be by their sides throughout their stay.

Guest satisfaction

It is extremely simple for guests to get in touch with the hotel, all they have to do is choose the channel which suits them best.

Guest File

Right next to the conversation, a summary of the guest file allows the type of guest to be identified at just a glance.

Search

Search for a guest in the inbox or display unprocessed messages.

Translation

In one single click, translate any message received / to be sent.

Scheduling

Schedule a message to be sent at a chosen date and time.

Multi-channel

Answer or send a message via your chosen channel (SMS, instant messaging, email, chat...).

Sample Messages

Message templates enable standardised communication and simplified drafting.