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Pre-stay emails

70% of guests will open the e-mails you send them.

  • Preparation of the stay, pre-checkin, queries, questionnaires, familiarisation with services offered and the team
  • Automatic send: Save your teams time while making yourself more available to your guests
  • Decide exactly who receives your campaigns: guests from direct bookings, from OTAs, business, weekend, etc.
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Emails during the stay

Remain available for your guests.

  • Never miss an unsatisfied guest again thanks to satisfaction surveys during the stay
  • Highlight your services and additional offers during the stay to boost revenues

Post-stay Emails

Keep your connection to your guests.

  • Enable them to book their next stay directly
  • Encourage them to recommend your establishment
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Analytics

Follow in real-time the ROI of your campaigns.

  • Open rate, response rate, generated revenue, contact details – in general or by campaign
  • Complete tracability of each e-mail sent and each guest request

Overview of our features

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Increase revenues

Increase your additional revenues with upselling pre-stay. Each e-mail sent generates between 1 and 4€ of additional revenue.

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Automated sending

No need for manual input. Your campaigns will be sent automatically on a daily basis to each group of guests concerned.

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Personalisation

Complete personalisation of content, associated questionnaires and sending conditions (4 days before the stay, one day after, etc) in accordance with the type of guest (booking route, nationality, business/leisure, week/weekend, loyalty, open rate of previous emails, usage of the app, etc.).

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Guest data

Collect qualified data on your guests, even before they arrive at your establishment. Your guest files are automatically updated with their contact details, preferences, centres of interest, etc.

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Modifiable

Campaigns that are created and modified extremely easily. Add and delete elements in just one click. Content can be modified at any time up until it is sent.

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Design

Emails presented elegantly with highlighted content. Responsive e-mails that adapt to the device screen to ensure the look is always optimal.