Personalised demonstration

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Pre-stay emails

70% of guests will open the e-mails you send them.

  • Preparation of stay, pre-checkin, queries, questionnaires, familiarisation with services offered and the team
  • Automatic sending: Save your teams time while making yourself more available to your guests
  • Decide exactly who receives your campaigns: guests from direct bookings, from OTAs, business, weekend, etc.

Emails during the stay

Remain available to your guests.

  • Never miss an unsatisfied guest again thanks to satisfaction surveys during the stay
  • Highlight your services and additional offers during the stay to boost revenues

Post-stay Emails

Keep your connected to your guests.

  • Enable them to book their next stay directly
  • Encourage them to recommend your establishment

Analytics

Follow in real-time the ROI of your campaigns.

  • Open rate, response rate, generated revenue, contact details – in general or by campaign
  • Complete tracability of each e-mail sent and each guest request

Overview of our features

Increase revenues

Increase your additional revenues with upselling pre-stay. Each e-mail sent generates between 1 and 4€ of additional revenue.

Automated sending

No need for manual input. Your campaigns will be sent automatically on a daily basis to each group of guests concerned.

Personalisation

Complete personalisation of content, associated questionnaires and sending conditions (4 days before the stay, one day after, etc) in accordance with the type of guest (booking route, nationality, business/leisure, week/weekend, loyalty, open rate of previous emails, usage of the app, etc.).

Guest data

Collect qualified data on your guests, even before they arrive at your establishment. Your guest files are automatically updated with their contact details, preferences, centres of interest, etc.

Modifiable

Campaigns that are created and modified extremely easily. Add and delete elements in just one click. Content can be modified at any time up until it is sent.

Design

Emails presented elegantly with highlighted content. Responsive e-mails that adapt to the device screen to ensure the look is always optimal.