Offer personalised services to each guest

UPSELL • EMAIL • SMS

Provide an exceptional level of service to each of your guests

‣ Anticipate their needs by offering them your services and recommendations before they have even asked

‣ Facilitate their stay and improve your interactions

‣ Identify and reward your loyal customers

Increase your upsell automatically

‣ Generate up to €10 in additional sales per guest*

‣ Offer tailored services

‣ Your guests can book a taxi, a restaurant table or room service via SMS or online

* average calculated on all our customers using the solution

Send your messages at the right time

‣ Programme the customer journey from start to finish and automatically send precise messages based on customer behaviour

‣ Never bother your guests, contact them when necessary

‣ Offer the same level of service to your foreign guests

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Key features

Generate more upsell

Easily generate additional revenue on each booking by offering your guests customised services. Offer your services or your partners’ services and automatically increase your revenues.

Improve their satisfaction

The more you simplify the guest journey, the higher your guest satisfaction. Online pre-check-in, booking services in a few clicks, push notifications, proposing services via SMS,... Facilitating your guests’ stay is easy and automatic.

Get to know your guests better

You have a lot of guest data scattered across your software programmes and tools. Condense this data into one place and capitalise on it by using it to offer your guests ultra-personalised experiences and to optimise your marketing actions.