Personalised demonstration

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Guest data management


All your guest data is organised and stored in enriched and visual guest files

  • Guest identity, photo, social networks
  • History of previous stays
  • History of exchanges via email, SMS and chat
  • History of reviews
  • Areas of interest
  • Advanced, recordable and exportable searches
More information

Personalised emails


Accompany your guests. Make their arrival easier. Simplify their experience.

  • Upsell during the pre-stay period (up to €10 per guest)
  • Pre online check-in before arrival
  • Post-stay satisfaction questionnaire
More information

 

 

Communicate via SMS


The simplest way to communicate with your guests

  • Send automated text messages (notify them when their room is ready, send a welcome message, reviews…)
  • Or manual text messages (answer a question, late arrival, taxi booking..)
More information

 

Monitoring performances


Monitor the return on your investment in real time

  • Your additional revenue generated
  • The number of connections on your app
  • The prefered content of your guests
  • The response rate of your emails
  • The response rate of your text messages

 

Key functions

Increase revenues

Increase your additional revenues with upselling pre-stay. Each e-mail sent generates between 1 and 4€ of additional revenue.

Automated sending

No need for manual input. Text messages will be sent automatically on a daily basis to each group of guests concerned.

Upselling

Promote your services and allow guests to book them in the simplest and most efficient way.

Simplification

A streamlined process for your guests: de-materialised check-in and check-out, inventory, police records and check-out forms filled out beforehand by your guests...

Personalisation

Complete personalisation of content, associated questionnaires and sending conditions (4 days before the stay, one day after, etc) in accordance with the type of guest (booking route, nationality, business/leisure, week/weekend, loyalty, open rate of previous emails, usage of the app, etc.).

Notifications

Get in touch with your guests efficiently with a message open rate of nearly 97%.