Personalised demonstration

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Guest Portal


Your services and tourist reccommendations readily accessible by your guests at all times.

  • All your services available to book in just a few clicks (breakfast, room service, restaurant, spa…)
  • A chat tool to quickly answer questions
  • Your partner reccommendations
  • Press, weather, flight information…
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Personalised emails


Accompany your guests. Make their arrival easier. Simplify their experience.

  • Upsell during the pre-stay period (up to €10 per guest)
  • Pre online check-in before arrival
  • Post-stay satisfaction survey
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Communicate via SMS


The simplest way to communicate with your guests

  • Send automated text messages (notify them when their room is ready, send a welcome message, reviews…)
  • Or manual text messages (answer a question, late arrival, taxi booking..)
More information

 

Monitoring performances


Monitor the return on your investment in real time

  • Your additional revenue generated
  • The number of connections on your app
  • The prefered content of your guests
  • The response rate of your emails
  • The response rate of your text messages

Key functions

Upselling

Promote your services and allow guests to book them in the simplest and most efficient way.

Personalisation

Complete personalisation of content, associated questionnaires and sending conditions (4 days before the stay, one day after, etc) in accordance with the type of guest (booking route, nationality, business/leisure, week/weekend, loyalty, open rate of previous emails, usage of the app, etc.).

Notifications

Get in touch with your guests efficiently with a message open rate of nearly 97%.

Multilingual

Break the language barrier with an application that carries more than eight different languages. The instant messenger is integrated with a translation tool for your guests who speak neither English nor French.

Multi-device

A service available as an App (iOS and Android) and Webapp (without need for download, directly through your Wi-Fi), accessible to all your guests whether they are on a smartphone, tablet or PC.

Order management

Guest orders are directed to the appropriate team according to their subject. Possibility to program automatic responses. Alerts sent by e-mail, SMS or via a specially dedicated application.