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LoungeUp Communication

Easily support your guests

Welcome your guests, increase your turnover and stay in touch even after their stay

Personalised emails

Accompany your guests. Make their arrival easier. Simplify their experience.

  • Upsell during the pre-stay period (up to €10 per guest)
  • Pre online check-in before arrival
  • Post-stay satisfaction survey
More information

 

Communicate via SMS

The simplest way to communicate with your guests

  • Send automated text messages (notify them when their room is ready, send a welcome message, reviews…)
  • Or manual text messages (answer a question, late arrival, taxi booking..)
More information

Monitoring performances

Monitor the return on your investment in real time

  • Your additional revenue generated
  • The number of connections on your app
  • The prefered content of your guests
  • The response rate of your emails
  • The response rate of your text messages
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Key functions

Increase revenues

Increase your additional revenues with upselling pre-stay. Each e-mail sent generates between 1 and 4€ of additional revenue.

Automated sending

No need for manual input. Text messages will be sent automatically on a daily basis to each group of guests concerned.

Centralisation

All exchanges are managed by the same platform, no matter what communication channel has been used (email, app, SMS etc). Alternate between channels to maximise your communication range.

Guest data

Collect qualified data on your guests, even before they arrive at your establishment. Your guest files are automatically updated with their contact details, preferences, centres of interest, etc.

Availability

Be available to your guests at all times without being physically present. It is as easy for your guests to contact you as it would be to message a friend, no matter what device they are using.

Modifiable

Campaigns that are created and modified extremely easily. Add and delete elements in just one click. Content can be modified at any time up until it is sent.

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