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LoungeUp offers a service especially dedicated to outdoor accommodations: Tipiz. Tipiz enables campsites to keep their customers informed in a simple manner in real-time: entertainment, parties, weather incidents, etc.
The solution enables you to present all the establishment’s services and activities, its programme for the week, and also its recommendations – guests can even make bookings in just a few clicks.
"I find it very practical to present all the activites available on the campsite and to be able to keep guests updated. I also like the presentation of the team, holidaymakers feel they know us better."
"LoungeUp seemed like the obvious partner for us to work with. Their expertise in guest relationship management on a large scale is a huge advantage; especially for our growing portfolio of campsites. The ability to personalise communications to a high degree is what appealed to us as it goes hand in hand with the values we want to promote in our campsites and in our client communications. The solution can be integrated with various external tools (quizzes, videos, contactless payment bracelets, etc.), which helps the Campings Paradis application evolve."
“Tipiz is a tool that is easy to use for all of our teams and saves us a lot of time. The pre-stay communication means that we can forget about the hassle of paperwork on the day of arrival, which is a real comfort for the teams who can better welcome the guest, but also for campers as they can enjoy their holiday as soon as they arrive! They quickly figure out how to use the application as it allows them to learn about the entertainment programme, to sign up for the various activities or to propose some themselves, and to exchange messages easily with the entertainment team and the reception. I can’t imagine a better tool for managing guest relations in my campsite. ”
Streamline your guests’ journey by simplifying their arrival and departure (pre-check-in, inventory, departure forms, etc.).
Your teams’ routine is facilitated thanks to the transferral of requests and incident reports to the people concerned, push notifications, etc.
"The app is intuitive and very easy to manage. We have control of the content and we can also edit it in real time when necessary, convenient for updating our event programs! If you need help, the support team is responsive and efficient. It’s a tool that distinguishes us from our competitors by offering an interactive experience to our holiday makers who use it everyday during their stay."
The application enables guests to converse with each other in a chat and meet other people in a secure environment. They are able to log in and out as they please.
" We installed Tipiz this season on the La Yole Campsite, and were impressed by the numbers of customers using the application each day.
Thanks to Tipiz, we have been able to very easily inform our guests of current or upcoming events, as well as opportunities and offers at each of the shops and campsite services. We have saved time in replying to queries or complaints, and have surprised our guests with a service that is simultaneously innovative and good quality.
We have been able to bring a digital response our guests’ expectations surrounding communication and information.
Tipiz helps us equally to gather guest information which we have then used to perfect marketing strategies, with the aim of encouraging guests to come again next season. "
" Our 3 campsites offer a level of service and equipment that goes beyond the norm. We wish for our guests to be able to fully profit from this and have an unforgettable stay, and of course hope that they come again in the years to come.
Tipiz helps us in this aim, by allowing us to remain in direct contact with all our guests, independent of language or location.
The Tipiz technology and the support team enabled us to integrate the solution with our other tools extremely quickly.
We adapt the app’s content in accordance with guest profiles, so as to be most effective in our actions and gain time, notably upon arrival (with the collection of guest information carried out beforehand). "
Our solution is designed to facilitate your guest's stay: easy access to useful information, registration upon arrival and departure forms accessible directly from their smartphones, accident alerts, etc.
A service available as an App (iOS and Android) and Webapp (without need for download, directly through your Wi-Fi), accessible to all your guests whether they are on a smartphone, tablet or PC.
Content that changes depending on the season. Offer up-to-date tourist information adapted to the period.
Highlight your tourist recommendations on an interactive map that can be used without Internet connection. Keep your guests company even when outside your establishment.
Offer a wide selection of newspapers and magazines available for unlimited download during the stay, directly onto their mobile devices.
Boost your revenues by selling your services and activities. With order modules it becomes easy for clients to make reservations.
Break the language barrier with an application that carries more than eight different languages. The instant messenger is integrated with a translation tool for your guests who speak neither English nor French.
All your recommendations available on a map that can be accessed even offline, with the possibility of creating routes and selection filters (restaurants, tourist destinations, events, bars, etc.)
A robust messenger tool with translation and satisfaction survey capabilities. Featuring push notifications, SMS and pre-programmed messages.