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Offer a real travel companion to your guests

The LoungeUp platform enables hotel chains to create an application that will be a true travel companion, allowing guests to book, prepare and make the most out of their stay.

The world of your chain inside a mobile app

Your booking engine and loyalty programme will be integrated into the chain’s application. Furthermore, guests who have already booked will be able to proceed straight into the application upon check-in, where they can consult and book your services and also interact directly with the hotel.

Fast implementation

By design, the LoungeUp solutions can be implemented extremely quickly on hundreds of hotels at once, allowing the head teams to manage the systems whilst leaving the individual establishments some autonomy.

Brand awarenesss and customer data

Finally, the hotel chain app is a real opportunity to boost knowledge of the brand, to maximise the network effect between each of the establishments and to centralise guest data, so as to be able to personalise your guest’s next stay.

  • Best Western Hotels & Resorts

    "We chose LoungeUp because it presented a solution that could fit with our strategic vision centered around the guest experience and also centered around the guest journey.

    Feedback is very positive, on both the e-Concierge and the stay emails. Notably the e-Concierge allows foreign guests, for example, to limit the language barrier and to have a certain amount of tourist information in a minimum of time, and the stay emails allow hotels to generate additional turnover thanks to the services that are pushed by the solution."

    Virginie Barboux
    Deputy Director-General in charge of Communication, Digital and Guest Experience

Some of our other clients

Key functionalities for hotels groups and chains

A solution matching your image

A mobile application in the brand and colours of your chain with all of your services featured (next stay booking, loyalty account, etc.)

Multi-site implementation

The platform is easy to implement on each of the hotels in the chain. Models of configuration designed to adapt to all types of establishment.

Centralised administration

Facilitate management of all properties, directed by either the HQ or individual establishments. A dashboard possible to view in a collective mode or by establishment.

CRM

Automatic qualified data collection for your guest files: contact details, e-mail addresses, preferences, centres of interest, user statistics, requests, orders… Make the most of this information in your next targeted marketing campaigns.

Personalised content

Personalise the content you offer your guests in accordance with centres of interest or activity in your hotel (spa, restaurant, fitness, etc.), and better target your marketing actions.

Customer support

We offer dedicated support for each client available 7 days a week.

Loyalty program

Integration of the guest’s account, so they can manage reservations, orders and invoices easily. Generate inscriptions by showcasing your programme to guests who are not yet members.

Travel companion

Offer your guests an easy way to manage their account and reservations directly on their smartphones or tablets.

Booking engine

Simply integrate your existing booking system into the application, enabling your guests to book their next stay (here tonight, an extra night, last minute, etc.).