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Here are the 3 major changes facing the hotel industry in the New Year 2015 has arrived and Online Travel Agencies now boast a stronghold of around 20% of the room booking market compared to the meager 1% they held in 2000, their growth showing no sign of slowing as we enter the New Year.…
We live in a world where technology unequivocally rules. Be it at a music concert, standing outside Le Louvre or witnessing a global event, smartphones and tablets are everywhere, constantly communicating experience and are here to stay. The speed with which technology moves forward is increasing at an almost uncontrollable rate as the image above…
One of the most exciting developments in retail technology in recent years, the iBeacon is Apple’s take on the widespread BLE (Bluetooth Low Energy) beacon present in Android 4.3 which introduced the Low Energy Bluetooth APIs and has also been integrated into all iPhone models since the 4S. Essentially, the iBeacon is an indoor tracking…
Amongst the travel industry recently there have been many murmurings about the direction in which OTAs, metasearch and large travel review sites are headed in next. Such companies would typically include Priceline (who owns Booking.com, Agoda and other majoy booking websites), TripAdvisor and Expedia, who are already expanding their dynasties into the wider travel space to…
Did you know that 87% of travellers travel with a smartphone? (Source: TripAdvisor) Well, it kind of makes sense when you think that There are more iPhones bought than babies born every day. (Source: TNW) Yep. And if you’re a hotel you cater to babies, right? You have cots ready for your guests. So why aren’t you catering…
Good news came for the travel industry as TripAdvisor revealed that travellers are planning to spend more on their holidays in 2014 with the average annual traveller spend rising from $5,955 in 2013 to $6,136 in 2014; an increase of 3%. The market is on the move again. The question is, how can hotels adapt…
Welcome back to The LoungeUp Shortlist – a select pick of our favourite tech tools in the world of travel. Being open-minded individuals here at LoungeUp we’ve decided to include some websites into our normally exclusively app selection. Once again, there’s a poll at the bottom for your favourite service – cast your vote after…
MCD, a New York based agency dedicated to the digital customer experience, released a hospitality White Paper in early March called ‘Seeing Returns’ – a report examining the needs and expectations of modern day travellers, based on the results of a 1,000 customer survey. We here at LoungeUp were very pleased to come across this…
Technology is being put to use in more and more industries and situations in order to improve efficiency, increase comfort or provide a better general experience for the user. So, how could technology be put to use in hotels? This infography (read the full article here) (caution, it’s in French!) gives an inkling as to…
This is the second edition of ‘The App Shortlist’, a collection of LoungeUp’s favourite apps in the travel space. As we mentioned in the previous article, these may not all be strictly related to hotels or hospitality. However, they will all be available for mobile devices. Once again, there is a poll at the bottom…