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Hospitality & Technology Press Review #May

  5 ways to boost direct bookings for small hotels (Software Advice) In the hotel room booking wars, online travel agencies (OTAs) seem to be giving up a little ground, and it’s a great opportunity for small, boutique and independant hotels. Hotels that sell through OTAs must pay a commission, so direct bookings mean higher…

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The end of roaming charges in Europe

— 5 min read — As of June 15 2017, the end of EU roaming charges will mean that travelling within Europe will become even easier. Gone will be the days of dreading your phone bill after having spent a week using your 3G to navigate around an unknown city.  This will be a great…

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Hospitality & Technology Press Review #April

  Hilton now offers digital room keys at 1,000 properties (Successful Meetings) Guests can now unlock their rooms using their smartphones at 1,000 Hilton hotels around the world. Read the article Lire la version traduite   How online reviews can make or brake your business (Frederic Gonzalo) I have written many times about the importance…

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Three major hospitality trends to look out for in 2017

— 7 min read — 2017 being in full swing, we have put together a summary of the three major trends that are set to have an impact on the world of hospitality this year and how you can best tap into them.   1. It is becoming increasingly essential for the guest experience to be…

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Seminars and Conferences : What’s New For 2017?

— 4 min read —  MICE (Meetings, Incentives, Conferencing, Exhibitions) is an extremely lucrative industry. A significant portion of it is made up of event planners, however, the hotels and conference centres which host these events play an equally important role. In 2017, smartphone and Internet technology have surpassed being a novelty and are instead…

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What to Do with Your Guest’s Email Addresses?

— 5 min read —  No one can deny the importance of engaging with your hotel guests, and emailing is an indispensable tool to achieve this closer relationship. If you’ve read our last blog post you’ll already know the best ways to secure these important addresses. However, now that you have them, what should you…

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EquipHotel 2016: What to expect

— 5 min read —  EquipHotel is a trade show that takes place every two years in Paris, designed for professionals from the hospitality and catering industries. Created more than 50 years ago, today it attracts around 110,000 visitors and 1,600 exhibitors. Businesses come from all over the world to present their products and services,…

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5 ways to get your guests’ email addresses

— 5 min read —   There’s no doubt about it: getting your guest’s email addresses is important. They make up an essential element of your guest files, enabling you to contact them after departure to suggest they return again soon – and, even better, not via a third-party travel agency. It’s no wonder OTAs are so reluctant to give them up.  But…

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Why does messaging matter?

— 5 min read —   What is messaging? Amidst a climate of continually advancing technology, the mobile device in particular has come a long way. What could once simply make calls is now a completely multi-purpose device, thanks to the staggering 1.5 million apps offered by Apple, and 1.6 million available on Android devices…

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Hotels: top trends for 2016

— 5 min read —   First of all, a (slightly belated) Happy New Year from us here at LoungeUp! The first few months of a year are always engaging, forecasting which trends will emerge and gain momentum. This is no doubt the case for the hospitality industry, and Killarney Hotels have produced an insightful infographic…