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Hotel Belmar, a haven of peace in the middle of the Costa Rican cloud forest, has acquired the customer-relations management services developed by LoungeUp.

Press Release For the past three months, they have benefited from the services of LoungeUp, which is dedicated to the hotel industry to make their guests’ stay more fluid and personal. « The LoungeUp tools simplify the work of our teams and allow us to meet and exceed the needs of our customers. They have…

LoungeUp and Stardekk are now interconnected

Press Release LoungeUp and Stardekk are officially launching their connectors. The common objective is to simplify processes for the users of both softwares LoungeUp and Cubilis, Stardekk’s channel manager.     “One of our main goals is that hotel staff can focus on the guest experience with as little administration as possible.” Vincent Goemaere, CEO of…

Hospitality & Technology Press Review #June2018

This month, 15 mind-blowing stats about digital trends in travel and hospitality, Marriott thinks it can win the home-sharing game and the keys to an ultra-personalised stay.     Digital news   15 Mind-Blowing Stats About Digital Trends In Travel And Hospitality (CMO) For travel and hospitality brands, providing superb experiences starts long before their…

The keys to an ultra-personalised stay

-5 minutes to read- Personalisation in the hospitality industry is by no means a new subject, however, travellers have constantly evolving expectations, and for hotels to keep up, the industry needs to be able to offer more than just personalisation; leading to ultra-personalisation.   What is “Ultra-personalisation”? Personalisation has already been around for quite a…

Hospitality & Technology Press Review #May2018

This month, Are you selling rooms or experiences?, TripAdvisor Sponsored Placements and 7 examples of content marketing campaigns.   Digital news Is Your Hotel Selling Rooms or Experiences? (Travel Tripper) Selling “experiences” is the key to influencing potential guests when they first consider taking a trip. When travelers are looking for early inspiration, they’re not…

Hospitality & Technology Press Review #April2018

This month, GDPR, Airbnb’s lessons from the hotel industry and frictionless commerce in travel and hospitality.     Digital news Why hotel technology must be customer-centric (Hotel Management) On the final day of the International Hotel Investment Forum, attendees learned how innovation in technology is being driven by what customers want, including greater personalization, fewer…

Event: Food Hotel Tech #2

« The 100% Digital & Tech trade fair for the hotel and restaurant industry » 4th & 5th June 2018, Paris   “Food Hotel Tech s the place to meet and exchange views for hotel and restaurant professionals to help them unravel the challenges of the future.” The second edition of this 100% Digital & Tech trade…

Event: EquipHotel 2018

Hotel & Restaurant Business Place 11-15/11/18 – Paris 15    The flagship event of the hotel industry world, LoungeUp will be present at EquipHotel for the 3rd time to meet the hoteliers of the region and all of France.   The show is organized in 5 sectors, with events organized in each sphere: Catering  The Studio…