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04
March
2024
✪ Success Story: Bohemia Suites & Spa
Bohemia Suites & Spa is a 5* adults-only boutique hotel located in the south of the Canaries in one of the island's most famous beach resorts, Playa del Inglés.
04
Mar
2024
✪ Success Story: Bohemia Suites & Spa
Bohemia Suites & Spa is a 5* adults-only boutique hotel located in the south of the Canaries in one of the island's most famous beach resorts, Playa del Inglés.
#guest-case-studies#independent-hotel19
February
2024
Success Story: Les Méditerranées Camping Villages & Spa
Les Méditerranées Campings Villages & Spa is a group of three 5-star campsites located in Marseillan-Plage, equipped with LoungeUp to facilitate the guest experience and manage internal operations.
#guest-case-studies#HPA#group05
February
2024
How to integrate data into your hotel marketing strategy
In the hotel industry, data and digital marketing are essential for implementing an effective strategy. By combining them, hotels can deepen their understanding of guests and prospects, and establish more effective communication.
#data#marketing11
January
2024
Leveraging internal knowledge to enhance guest experience
A well-managed knowledge base brings many direct benefits to a guest's experience, not least by enabling operational teams to work more efficiently.
#employee-experience#guest-experience27
November
2023
Success Story: Riviera Villages / Rivages Collection
Riviera Villages is a high-end range of vacation villages on the Côte d'Azur and Collection Rivages in exceptional destinations. LoungeUp enables them to showcase the activities and entertainment that they offer to holidaymakers.
#guest-case-studies#group#HPA19
September
2023
✪ Success Story: Noa Boutique Hotel
The Noa Boutique Hotel is a 4* boutique hotel located in the province of A Coruña, Spain, which has collaborated with LoungeUp to increase its additional sales, centralise its customer data, and offer guests a digital guide.
#guest-case-studies#independent-hotelNewsletter
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11
September
2023
LoungeUp is a partner of WorldSkills
The WorldSkills competition aims to promote excellence in technical and vocational education and encourage young people to pursue careers in skilled trades.
#loungeup10
August
2023
Improve the well-being of hotel teams using internal tools
For many years now, the hotel industry has been faced with downsizing, which inevitably leads to overloaded operational teams and, ultimately, higher staff turnover. Technology, however, can counter many of these problems and improve the day-to-day lives of employees.
#employee-experience#technology08
August
2023
Success Story: BL Hotels
BL Hotels is a hotel group in Brittany with 10 charismatic 4-star establishments that has equipped itself with LoungeUp to manage their guest relationship.
#guest-case-studies#group03
August
2023
Success Story: Nestor & Jeeves
Nestor & Jeeves is the first vacation rental in Nice with a wide selection of apartments and exclusive services, equipped with LoungeUp to inform guests, manage check-in/out or sell additional services.
#guest-case-studies#location-apartments03
August
2023
Check-in is still a major sticking point in the guest experience
Hotel check-in and check-out can be unpleasant experiences for guests (even more so if they travel a lot), despite the digitalisation of the industry. In a world that prides itself on experience and comfort, these points of contact generate dissatisfaction and misunderstandings for the guest.
#guest-experience#guestjourney27
June
2023
Success Story: Fabulous Hotels Group
Fabulous Hotels Group is a group of 3 hotels located on the outskirts of Disneyland Paris: Dream Castle, Grand Magic Hotel and Explorers. The group has equipped itself with LoungeUp to manage all guest communications before, during and after the stay.
#guest-case-studies#group