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The end of roaming charges in Europe

As of June 15 2017, the end of EU roaming charges will mean that travelling within Europe will become even easier. Gone will be the days of dreading your phone bill after having spent a week using your 3G to navigate around an unknown city. This will be a great achievement for the European Parliament, which…

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Three major hospitality trends to look out for in 2017

2017 being in full swing, we have put together a summary of the three major trends that are set to have an impact on the world of hospitality this year and how you can best tap into them. 1. IT IS BECOMING INCREASINGLY ESSENTIAL FOR THE GUEST EXPERIENCE TO BE MADE SMOOTHER AND EASIER In…

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Seminars and Conferences : What’s New For 2017?

MICE (Meetings, Incentives, Conferencing, Exhibitions) is an extremely lucrative industry. A significant portion of it is made up of event planners, however, the hotels and conference centres which host these events play an equally important role. In 2017, smartphone and Internet technology have surpassed being a novelty and are instead an integral and established pillar…

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What to Do with Your Guest’s Email Addresses?

No one can deny the importance of engaging with your hotel guests, and emailing is an indispensable tool to achieve this closer relationship. If you’ve read our last blog post you’ll already know the best ways to secure these important addresses. However, now that you have them, what should you do with them? We here…

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EquipHotel 2016: What to expect

EquipHotel is a trade show that takes place every two years in Paris, designed for professionals from the hospitality and catering industries. Created more than 50 years ago, today it attracts around 110,000 visitors and 1,600 exhibitors. Businesses come from all over the world to present their products and services, with hotels and caterers coming…

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5 ways to get your guests’ email addresses

There’s no doubt about it: getting your guest’s email addresses is important. They make up an essential element of your guest files, enabling you to contact them after departure to suggest they return again soon – and, even better, not via a third-party travel agency. It’s no wonder OTAs are so reluctant to give them up. But what if we told you that each…

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Why does messaging matter?

What is messaging? Amidst a climate of continually advancing technology, the mobile device in particular has come a long way. What could once simply make calls is now a completely multi-purpose device, thanks to the staggering 1.5 million apps offered by Apple, and 1.6 million available on Android devices as of 2015 – Smartphones can…

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Hotels: top trends for 2016

First of all, a (slightly belated) Happy New Year from us here at LoungeUp! The first few months of a year are always engaging, forecasting which trends will emerge and gain momentum. This is no doubt the case for the hospitality industry, and Killarney Hotels have produced an insightful infographic showing how the industry is growing,…

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Don’t forget your Wi-Fi

With Wi-Fi becoming an increasingly indispensable factor in everyday life, it is no surprise that its desirability is mirrored in the hospitality sector; as hotels strive to provide the best possible stay for guests, this topic has always been of interest in this industry. If we rewind three years to 2012, for example, ‘86% [of…

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The 10 things every in-destination hotel app must have

It’s not easy for hotels these days. Not only do they have to battle against the dominance of OTAs for the loyalty of their guests, but the technological revolution has made it increasingly difficult for hoteliers to communicate with a type of traveler who now prefers to find information and solve problems online. But is…