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Press Review Hospitality & Technology #May2021


LATEST ARTICLES

Airbnb: Remote Workers Could Spur ‘New Kind of Business Travel’

“I don’t think business travel is ever coming back the way it was before the pandemic,” Airbnb CEO Brian Chesky said this week during the company’s first-quarter earnings call. “At least it’s not going to look like it did. I do think a new kind of business travel may emerge.”

READ MORE ON BUSINESS TRAVEL NEWS

 

How to use QR codes in hotels as a marketing and guest service tools

QR codes (short for Quick Response Code) contain data used to point towards your hotel website or any other form of information you want to provide to your hotel guests. QR Codes have taken the hospitality industry by storm – most rapidly during the Covid crisis – and can be seen used anywhere from restaurants menus to playing a role in sharing information about health and safety measures.

READ MORE ON EHOTELIER

 

How Has Technology Changed The Face Of Marketing In Hospitality Amid Covid-19?

Over the past year and a half, hospitality marketing and management has witnessed tremendous growth in terms of research and development. The Covid-19 pandemic has brought about much of this change, as it has warped our concept of time.

READ MORE ON HOSPITALITY NET

 

Restating the importance of post-pandemic tech

Living our lives in a pandemic is challenging us all right now and no more so than folks in the travel and leisure sector. We are seeing businesses of all sizes forced to pivot their operations not only to survive, but to cater to the changing needs of their guests.

READ MORE ON EHOTELIER

 

Improving the Hotel Guest Experience with Personalization

Hoteliers today are increasingly focused on making their data actionable. This makes it possible to provide guests with relevant, personalized experiences. These experiences can run the gamut, from preselecting a guest’s preferred room location, bed type and room temperature setting to presenting the guest with a welcome tray featuring their favorite snack plate and bottle of wine.

READ MORE HOTEL TECHNOLOGY NEWS

 

Taking cybersecurity seriously before travelers surge back

The psychology behind ‘revenge travel’ dictates that travelers are going to start surging back this summer once the vaccine allows us to reach some semblance of herd immunity and guest confidence is restored. An issue therein is that the demand for a contactless hotel experience will remain, both due to safety concerns and a more general adjustment to it as part of the new normal.

READ MORE ON EHOTELIER

 

Easing of travel restrictions fuels demand for multicurrency cards and apps

Demand for multi-currency cards and e-money apps has “significantly spiked” over the last month due to the pent-up demand for international travel, reveals one of the world’s largest independent financial advisory and fintech organisations.

READ MORE ON TRAVEL DAILY NEWS

 

Airports must lose check-in desks, reduce touchpoints

The technology focus going forward should be on removing everything from the airport, according to a senior executive from Etihad. Chris Youlten, executive director of operations strategy for the carrier, says the industry has had numerous opportunities to reduce the touchpoints but “missed every time.”

READ MORE ON PHOCUS WIRE

 

More Hotels Embrace Immersive Visuals and Virtual Reality for Groups Sales and Direct Booking

Over the past few years, more hotel brands have experimented with virtual reality technology. Some have offered virtual tours on their websites, or via social media sites like Facebook, using 360 video technology that allows potential guests to look at guestrooms and other parts of the hotel before they book.

READ MORE ON HOTEL TECHNOLOGY NEWS

 

Can technology help hospitality labor shortages?

A recent survey from the Hospitality Asset Managers Association reveals availability of staff as the top concern followed by customer demand and labor costs. The concern was echoed during recent earnings calls with one senior hotel executive describing it as one of the most important issues currently.

READ MORE ON PHOCUSWIRE

 

Airbnb: Nearly 25% of guests booked stays of 28 days or longer

Airbnb CEO Brian Chesky expressed optimism around “the beginning of a travel rebound” as the company reported revenue growth for the first quarter and pointed to encouraging trends toward longer average stays. For the quarter, Airbnb saw revenue grow 5% year over year, to $887 million, a sum that also exceeded revenue levels for the same period in 2019.

READ MORE ON TRAVEL WEEKLY

 

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Credits photo: Pexels – Vlada Karpovich