Every Hotelier in Every Role Must Now Understand Technology
Senior executives must know tech – no exceptions – with some form of testing, oral or written, that assesses a broad understanding of core software and common physical devices, required prior to signing on any new director or team leader.
4 essential tips to effectively install mobile keys in a hotel
A mobile key is the digital version of a hotel room key. It’s dematerialised version on the guest’s smartphone simplifies the guest’s journey, whilst also making it easier for hotel staff to carry out their daily work. But still, it also needs to be integrated into the overall guest experience to ensure a smooth journey.
Cornell Research Recap: How Contactless Technology is Transforming the Hospitality Industry Forever
Living our lives in a pandemic is challenging us all right now and no more so than folks in the travel and leisure sector. We are seeing businesses of all sizes forced to pivot their operations not only to survive, but to cater to the changing needs of their guests.
Kiosk Technology Catches Up With Hotel Guests’ Desire for Contactless Check-In
As the hotel industry continues to figure out ways to reduce in-person contact during the COVID-19 pandemic, a major brand has reintroduced the check-in kiosk to see if now is the right time for them. Marriott International announced earlier this week it’s piloting a contactless kiosk at a few of its properties, allowing guests to check in and get their room key without having to interact with front-desk staff.
Positive signs for the travel sector as hotel & flight searches increases for the first time in 2021
The figures reveal that for the first time in 2021, consumer interest for both hotels and flights has lifted on a monthly basis. The search interest score attributed to flights averaged 22 during the month of March, a 6% uplift on the previous month and the first monthly increase since December.
How an integrated PMS helps to grow TRevPAR
In case you need a refresher on your acronyms, TRevPAR stands for total revenue per available room. The key difference between it and RevPAR is that it takes into account all other outlet purchases from each guest to give a more holistic picture of sales and growth.
How Hotels Are Using Technology to Improve The Guest Experience
The competition in the hotel industry is incredibly out of this world. Different brands always strive to be ahead of the game. More often, they try to lure business travelers who seek the home feeling when on the road. Family travelers on vacations are also not left behind, and the hotels present crazy offers to attract their potential customers.
As governments diverge on health passports, consumers accept them
As governments wrangle with the privacy implications of introducing digital health passports, travelers believe they could help bring back travel safely. A study from Amadeus reveals 91% say they would be comfortable using a digital health passport going forward.
A list of what will last from the pandemic
We all talk about when things will return to how they were in 2019 after COVID-19 is long gone. Some are optimistic; others say there’s no going back. Both may be right in various aspects, but it’s important for hoteliers to understand is what will and what will not last from our current ‘quarantine culture’ so that they can pivot operations accordingly.
LOUNGEUP IS PROUD OF THEIR CLIENTS
Airelles’s Newest Hotel Offers a Luxurious Taste of Royal Life at Château de Versailles
This past year has left us dreaming of far-flung destinations and luxurious stays of all kinds, but we’ve landed on our first international getaway spot once the world is ready to travel again. On June 1, French luxury hotel brand Airelles is opening its sixth property, Château de Versailles, Le Grand Contrôle, which is one of the year’s most anticipated luxury hotel openings and sure to become the brand’s crown jewel.
Accor transforms the guest experience
The 1st hotel in Northern Europe offering a 100% digital experience will open its doors. A big step forward for Accor, whose ambition is to offer a contactless guest journey throughout its network, with the use of the best of technology.
Want To Go To St Tropez?
Earlier in 2021, Airelles announced the addition of Pan Dei Palais to its prestigious hotel collection. Located in a street perpendicular to Place des Lices, Pan Dei Palais is a 12 room and suite historic boutique hotel in the heart of St Tropez. Imagine a private oasis surrounded by streets and palms where you can relax while being in the bustle of the town.
WE ARE IN THE NEWS
LoungeUp launches a mobile key to allow guests to open their hotel room with their smartphone
LoungeUp, a guest relationship management platform for the hospitality industry, has developed a module for managing mobile keys, accessible on hotel guests’ smartphones. LoungeUp now enables hoteliers to offer a guest experience without the necessity of a physical room key.
Credits photo: Unsplash- Leon Seibert