Tech challenges (and coronavirus) were the focus for rental managers in 2020
The short-term rental market has fared better than most segments of travel during the pandemic, although it has faced a different set of challenges.
4 Technologies with Strong Impact in Hospitality Industry
Various rising innovations have made the lives of hoteliers significantly simpler. The Hotel PMS market, for example, is over overwhelmed with a wide range of solutions. A similar thing applies to front line innovations which depend on the most recent achievements in the hardware segment – cloud computing, for example.
VIDEO: How digitization impacts costs, consistency and confidence in travel
The COVID-19 pandemic has accelerated interest in and implementation of technologies that remove touch points across the travel journey. But travel providers need to balance that desire for a more contactless experience with maintaining the quality of service that travelers seek.
The digital tipping point: Why now is the time to propel platform modernization
We’re seeing a huge increase in businesses globally upgrading and modernizing their payments platforms in response to the enhanced digital disruption experienced through 2020, as a result of the pandemic. There is now an emerging need to show performance in real-time, as more and more banks and customers are looking for nimble and secure platforms that can be agile enough to move, grow and change with them.
2021 Top Hospitality Industry Trends
What are the latest trends in the hospitality industry? Well, it goes without saying that the coronavirus outbreak and ensuing safety measures have had a significant impact on hospitality throughout 2020 and will no doubt spill over into 2021 and beyond.
5 Travel Trends to Watch in 2021, According to Tripadvisor
Tripadvisor today released the findings of a new research report based on the platform’s unique insight into shifting traveler trends, revealing how consumers are planning to travel in 2021 and what impact the ongoing pandemic has had on their trip planning habits.
STUDIES AND WHITE PAPERS
STUDY: Instant messaging in hospitality: which guests use which platforms
Instant messaging applications play a crucial role in our lives and have become increasingly important since the beginning of the pandemic. But the use of these communication tools is not strictly limited to conversations with family and friends- such apps are actually very highly valued in the hospitality sector for communication with guests.
Technology in Hospitality, Evolution, Innovation and Guests.
In hospitality, technology is a complicated problem. For an industry that has historically excelled and set the bar for customer experience, buying technology solutions has not been on the top of the list. Not because hoteliers like to be old fashioned, but because until recently guests really didn’t care…
Photo Credits: Pexels- Andrew Neel