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Hotel Belmar, a haven of peace in the middle of the Costa Rican cloud forest, has acquired the customer-relations management services developed by LoungeUp.

Press Release

For the past three months, they have benefited from the services of LoungeUp, which is dedicated to the hotel industry to make their guests’ stay more fluid and personal.

« The LoungeUp tools simplify the work of our teams and allow us to meet and exceed the needs of our customers. They have access to all the activities we offer from their smartphone. » Pedro Belmar, Manager of Hotel Belmar

 

« Contacting our clients during ‘pre-stay’ allows us to reassure them before their arrival and help them prepare for their stay. We interact with them extensively before they arrive to answer any questions they may have, and this exchange continues once they arrive at the hotel» Diane Mahoney, Concierge at Hotel Belmar

 

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