Thank you for your interest in Loungeup!

Please complete this form with your contact details so that we can get back to you quickly.

We are happy to organise a demonstration of our service for you or simply to discuss with you what LoungeUp can bring to your establishment.

1500 establishments
use our solution

Facilitated interaction

This year, LoungeUp will enable 7 million travellers to chat to their hotel.

  • Intelligent instant messaging, e-mail, SMS: keep in contact with and accompany your guests along each stage of their journey
  • Evaluate their satisfaction in real-time

A more fluid guest journey

Simplify each step of your guest’s stay.

  • Digitalise the check-in/check-out procedure
  • Make your services easily orderable
  • Enable guests to book their next stay directly

Personalised information

80% of travellers want to receive information on their mobiles during their stay (MCD study:  Seeing returns)

  • All your tourist recommendations (restaurants, circuits, trips, attractions, etc.) easily accessible through an interactive map that functions offline
  • Flight information, weather forecasts, routes
  • Offer quality content (a newsstand, videos, etc.)

Maximum knowledge of your guests

Discover their preferences, real-time, simply and easily.

  • Automatically identify your guests’ preferences and areas of interest
  • Concentrate all the information you collect into unique guest files 
  • Use this data to specifically target offers, and increase your guests’ loyalty

Automated sale of your additional services

Effortlessly increase your revenues.

  • Sell additional services to your guests even before they arrive
  • Promote your services
  • Showcase your partner companies
  • Boost next stay bookings

Overview of our features



Send automated emails before and after the stay. Integrated questionnaires to prepare for your guest’s arrival and departure.



A service available both as an App (iOs and Android) and Webapp (without need for download, directly from your Wi-Fi), accessible to all your guests whether they be on a smartphone, tablet or PC.


Instant messenger

A direct messenger function with a translation tool and satisfaction surveys. Push notifications, SMS compatibility and pre-programmed messages make for ultimate efficiency


Ordering services

All your services made easily accessible, with the added possibility of ordering and making requests.



Highlight your tourist recommendations on an interactive map that can be accessed without Internet connection. Keep your guests company even when outside your establishment.



A content specific management tool for your events or seminars, allowing you to easily deliver information to your participants.


Digital newsstand

Offer a wide selection of newspapers and magazines available for unlimited download during the stay, directly onto their mobile devices.



Enrichment of your guest files with their preferences and areas of interest, thanks to an automated data collection



A dashboard made available to you displaying measures of the platform’s activity. A summary is regularly sent to the administrators by e-mail.


Why Loungeup?


With more than 1,500 establishments currently using these solutions, LoungeUp is the market’s European leader. In the realm of guest relations and CRM, it has developed a real and unique expertise.


LoungeUp is made up of a suite of interconnected products that are updated extremely regularly so our clients can always enjoy the latest forward movements in technology.

Client support

89% of all support requests are treated within the hour. Our client support teams work proactively and hold a 94% satisfaction rate.

High use

LoungeUp offers a means of viewing the platform’s exact usage; you will be able to enjoy access to a number of monitoring tools. On average, between 30% and 50% of travellers use the service.